We have just sold our apartment through Liberty Gate Estate Agents in Nottingham and can wholeheartedly recommend them. We have dealt with several Estate Agents over the years and have never experienced such excellent service.
Throughout the entire process we dealt with Paul Robinson and received a professional, efficient and courteous service of an exemplary standard. Their online platform “My Property File” is a fantastic tool – you log on with your email address and chosen password and can then view marketing details, planned viewings, feedback from viewers and details of any offers but these were all followed up with phone calls/e mails. Paul conducted all the viewings and we sold our apartment in 10 days for the asking price.
We never once had to chase them up which we have had to do constantly with other Agents in the past. You need look no further than Liberty Gate to manage your sale/purchase/letting needs!
I would definitely recommend Liberty Gate to anyone thinking of selling their property.
I recently moved and I have never experienced such helpful, professional and genuine estate agents. I had had my house on the market for over 14 weeks and had heard nothing. David came along re took the photos, listed my property as a premium property and within a week I had a viewing. The whole process from start to end was smooth, easy and they kept me updated and mostly it was quick. It meant that I got to move into my dream cottage that I thought I was going to lose.
Thank you both and I would encourage anyone to make contact and go with these two as they know what they are doing.
Thank you to Paul and David of Liberty Gate for the excellent service they provided during the recent successful sale of my flat. I could not have asked for a more professional or efficient estate agent. As a customer, it was wonderful to always deal with the same person and have all my queries answered straight away! I used the ‘staging service’ that Liberty Gate offer, which resulted in the flat looking like a show home and I have no doubt that this contributed to the quick sale of the property for the asking price. From start to finish, nothing seemed to be too much trouble and I have no doubt that I chose the right agent. I cannot recommend Liberty Gate highly enough.
I can’t thank Liberty Gate enough for what they have done for me. Paul and David are amazing at what they do. I had my property on the market with an established local agent for over 16 weeks and had received only one offer, which was well under the asking price. When my contract was up with them, I took it off the market and re marketed with Liberty Gate.
If i’m honest I haven’t experienced customer service quite like the service Paul and David gave me during my time with them. Within three days of being on the market with Liberty Gate they had booked 10 viewings. Within a week I had 4 offers on the property, two above the asking price! Liberty gate literally did more in a day than my previous agent had done in 4 months. I ending up accepting an offer 2.5 k above the asking price. My previous agent told me I would never get that money. (shows what they know)
Let me give you 5 reasons why you should chose Liberty Gate to sell your house:
1. Professionalism. Paul and David are super professional. Not only do they run the business but they handle all the viewings. You can also contact them at any time and they get back to you straight away without fail.
2. Marketing. There marketing is unique and they know how to market your property to sell it but not just sell it, sell it for the market value or more.
3. They are an independent, small team, so they understand your needs as an individual. You don’t get passed around from one person to the next like you would with a larger agent.
4. They are honest. They don’t give you any BS. They tell you what you will get and deliver on what they say. If they don’t think they can get a certain price they will tell you. Also if they think can get more they will tell you.
5. Customer service. As i mentioned above, the service I received from Liberty Gate was the best service I’ve ever received, across any service. Not just property. They are like a michelin star restaurant for property.
Paul, David and Liberty Gate I can’t thank you enough for all your help. Keep up the amazing work. If you don’t use Liberty Gate I’d say that you are very very silly!
Thanks again. Ali West.
Thank you both for the fantastic service you have provided throughout the Sale of Campbell Grove. Your professionalism has been second to none and it is always a pleasure speaking to you. Both myself and Phill felt you went that extra mile with every aspect of the sale from start to finish and we felt you took away the pressures and stresses throughout the process.
We would not hesitate to deal with and recommend your agency in the future!
After having my flat on the market for several years, Liberty Gate re-marketed it and it sold for the asking price within a week. The personal level of service and attention to detail were better than with any other estate agent I’ve experienced and I would throughly recommend them as a professional, local and independent agent.
Paul and David at Liberty Gate made the whole sales process as easy as it possibly could be. Their sales package included a floor plan and a really well-written brochure, and their photography is noticeably much more enticing than the poor quality images most estate agencies offer.
We were given sound sale strategy advice with regards to pricing, and received 7 viewing requests within the space of two weeks, which led to 3 great offers. We accepted an offer at the very top of our price guide and we couldn’t be happier!
Paul and David have managed everything efficiently and professionally, continuing to do so as we move through to exchange and completion, leaving me with no doubt that Liberty Gate will do whatever it takes to sell your property quickly and for the best price possible. An absolute pleasure to deal with – Liberty Gate have proven that estate agency CAN be done better.
I was looking for an agent to let my first buy-to-let flat. This being my first experience I was quite nervous and have contacted several major agencies in town. Paul Robinson has instantly impressed me with his very calm and professional yet friendly way of working. I have instructed the agency and not regretted it for a minute since.
Paul has always followed up promptly keeping me constantly informed on how things were going. He went the extra mile in assisting me with getting a good maintenance company, giving me advice on getting the property ready to let at the best rate yet without unnecessary expense and most importantly in finding me an excellent long-term tenant. It was truly a great pleasure dealing with Paul and I would highly recommend the agency to any prospective clients.
Paul Robinson of Liberty Gate valued my buy to let flat earlier this year just as refurbishment work on it was being completed. As the valuation confirmed that it was still in negative equity it was not possible for me to put it on the market. Therefore I needed to let it instead. I was impressed with Paul’s friendly but business like replies to my many questions and by the assurance that the rent would be paid promptly to me. This was particularly important.
I was also very impressed by Liberty Gates helpful, flexible approach to dealing with unusual circumstances & potential obstacles, so asked them to let & manage the flat. They easily dealt with loose ends left by the refurbishment & quickly found a good tenant. They have sent the monthly statement when expected & promptly paid the rent due to me into my bank account within forty eight hours or earlier from the date it is due from the tenant. I have let one or more flats through managing agents since 1991 & have not received such good service before. Therefore I thoroughly recommend them.