The Process

At Liberty Gate our aim is to make the process of you renting a property as simple and
straight forward as possible. Whether it is your first home or a bigger home we understand that moving can be one of the most stressful things anyone can go through.

This is why we try to make the whole process as simple as possible and we will be on hand the whole time to help you along the way.

Additionally the government have published a great guide for all tenants to read ‘How to rent – The checklist for renting in England’ just click here to view and download your own copy.

Application & Referencing

Once you have secured a property with Liberty Gate you will be required to pay a holding deposit of no more than one weeks rent in value, which holds the property during your application process. You will then be asked to complete an application form online so that we can obtain employment, previous landlord and financial references.

We aim to make the process as quick and simple as possible so you can just complete the application form online and let us take care of the rest.

If you aren’t able to provide suitable references or you are a student then don’t worry as you can either:

  • Supply details of a suitable guarantor (subject to passing reference checks)
  • Pay the rent for the length of the contract in advance

Rent & Deposit

Before you move into your new home you will be required tdps-logo-greeno pay in advance your first months rent and a deposit equivalent to five weeks rent.

To comply with current legislation your deposit will be protected with either the DPS (Deposit Protection Service) or one of the other approved schemes. The terms and conditions for the DPS can be found on their website below:

The rent for your property will be collected monthly by standing order. This will be set up on the day that you move in and sign your tenancy agreement.

Tenancy Renewal

When your tenancy is one month from the end of your initial fixed term you will have a number of options open to you, should you choose not to serve your notice to vacate. Please remember if you do wish to vacate the property at the end of your fixed term you must serve notice as per the terms of your tenancy agreement giving a minimum of one months notice in writing. Further details can be found below and in your tenancy agreement.

Should you wish to stay in the property, this is the moment that you will enter discussions with ourselves to determine how long you would like to stay and what the terms of your renewal will be. Once agreed with your landlord your tenancy can be renewed as per the agreed terms and duration.

If both yourself and your landlord agree to sign a new fixed term tenancy agreement, then a new tenancy agreement will be drawn up and issued for you to sign online.

If both yourself and your landlord agree to continue on a statutory periodic basis then there is no tenancy renewal fee payable.

Vacating the Property

Once you have decided to leave the property and move onto pastures new there are just a couple of things that you will need to remember.

You will be required to serve notice as per your tenancy agreement in writing (this can be via email). We ask for one calendar months notice inline with your rent due date to end your tenancy. Our office address is Liberty Gate, 1 The Gatehouse, Short Stairs, Nottingham, NG1 1JA.

We ask that you leave the property in the same clean condition as when you moved in with all items in the correct rooms as is noted on your in going inventory.

Once we have checked the property your deposit will be returned to you within 14 days.

Tenant Schedule of Fees

Applicable to all new Assured Shorthold Tenancies (ASTs) signed on or after 1st June 2019

In addition to paying rent for the property, you may also be required to make the following permitted payments:

Holding Deposit – Capped at One Weeks Rent. Paid by you to reserve the Property. This will only be retained by us if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days.

Deposit – Capped at 5 Weeks Rent where the annual rent is under £50,000 and 6 weeks rent where the annual rent is £50,000 or higher. This will cover damages and defaults by the tenant as detailed in the AST during the tenancy.

Late Payment of Rent. Interest will be charged at 3% above the Bank of England Base Rate from Rent Due date until paid in full. This will not be levied until the rent is more than 14 days in arrears with the interest calculated back from the first day of the arrears.

Lost Keys or Security Devices. Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. The tenant can be held responsible for organising the above.

Variation or Changes to an Existing Tenancy Agreement — £50.00 (inc. VAT) per change. This charge will cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents. This also covers costs in ‘change of sharer’ situations and covers the landlord’s costs in securing a new sharing and associated legal requirements in processing that new sharers application.

Early Termination as requested by Tenant. Should you wish to leave the property before the end of your tenancy agreement, and should the landlord agree to this, then you will be liable to cover the landlord’s costs of re-letting the property as well as any rent due under the terms of your tenancy agreement up until the point the replacement tenancy commences.

Utility Payments. Tenants will remain responsible, unless agreed otherwise, for all utility payments, TV licence and Council Tax accounts. Please refer to your AST for full information.

Tenant Protection

Liberty Gate is a member of NAEA Propertymark and is covered by the Propertymark Client Money Protection Scheme. A copy of our Client Money Protection Certificate can be seen here.

We are also a member of The Property Ombudsman which is a redress scheme.

You can find out more details on the following websites, or by speaking to us directly.

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